FAQ

We want you to have everything you need to get started feeling better right at your fingertips.

That’s why we’ve curated this extensive FAQ – so you know the what, when, and where of our studio and you can feel calm and confident as a new member. If you have a question that you don’t see here, no problem.

Just text our Front Desk Staff! We want to help! 802.560.4296

happy instructor at Queen City Yoga and Fitness, VT

  • A yoga mat, towel to lay over it, water bottle and clothes to sweat in. We have a place for you to fill your water bottle or you can purchase bottle water.

  • Our New Member Special is $49 for your first month of unlimited classes. It rolls into our best deal of $20 off each month at $129/month. You can cancel it at any time on-line. It is the best way to try all of our classes and get to feeling great.

  • Yes, we rent mats, mat towels, and shower towels.

  • We have two showers you can use to rinse after class.

  • Only if your doc or PT recommends that you wear sneakers when you exercise. Please be sure your sneakers are only worn inside and are not outdoor shoes.

  • You will be sent a text and/or email by Mindbody when someone drops out of class and you are added. Reply Y to attend or N to not attend. Be sure you have checked the box in your account to receive notifications form us.

  • If your friend has a Mindbody account. Otherwise, send them here (put a button here for the page with the registration stuff on it) to create an account and then register for a class on our schedule by clicking the book button next to the class. Need help? Text us (802) 560-4296.

  • Yes. Be sure to pre-register for class.

  • Yes. Book your class on our schedule page or in the Mindbody app.

  • No. Mindbody is an app that you download to your phone and then create an email and password to use it.

member at Queen City Yoga and Fitness

  • Doors open 15 minutes before class begins. Arrive 10 minutes before class starts. You must be checked in 5 minutes before class or your spot will be given to a person on the waitlist.

  • Step 1: Log Into Your Mindbody Account. Begin by logging into your Mindbody account to access your subscription settings.

    Step 2: Navigate to Subscription Management.

    Step 3: Select the Cancellation Option.

    Step 4: Confirm the Cancellation.

    Step 5: Ensure Complete Cancellation.

    If you need our help to cancel, text us at (802) 560-4296. Per your contract we need 7 days prior to cancel your membership.

  • If you cancel after your autopay goes through there is a $35 fee to terminate.

  • Sit down, drink some water, take a break. You can even sit in the lobby for a minute if you'd like and come back in when you’re ready.

  • The heat is used as a tool to help you get the most out of your workout. Vigorous classes are between 90-95. Slower classes are between 95-100.

Instructor Marla of Queen City Yoga and Fitness